Hotel and Website Accessibility

At Mountain Lake Lodge, we make sure every guest enjoys a comfortable, safe, and seamless experience. We offer hotel and website accessibility features so that each guest can experience the best of what we offer. Please feel free to look at the details below to see how we can meet your needs. If you have questions, call us at 540-626-7121 or email us at events@mtnlakelodge.com.

Hotel Accessibility

Hotel Accessibility Features

There are fire alarms for the audio & visually
There is an accessible entrance without stairs
There are accessible doorways for all public spaces
There is an accessible covered area for pickup & drop-off
There is accessible self-parking
There is no accessible valet parking
We have accessible parking spots
There are 2 van-accessible parking spots
There are 6 accessible parking spots
All accessible parking spaces are closest to the restaurant entrance
The entrance ramp is non-slip
The ramps have railings
The ramps have sturdy railings
The ramp has accessible landings
Service Animals Accepted
There is alternative and/or large lettering on public signage
There is an accessible path to check-in
There is an accessible path to guest rooms
There is an accessible path for all public spaces
There are no elevators
There is an accessible public bathroom
There is an accessible entrance to the pool
There is no fitness center
There is no business center
This hotel has 94 Rooms & Suites
This hotel has 2 Accessible Rooms

Website Accessibility

Accessibility Statement for Mountain Lake Lodge

Date: 9/10/2024

This is an accessibility statement from Mountain Lake Lodge

Measures to support accessibility

Mountain Lake Lodge takes the following measures to ensure accessibility of Mountain Lake Lodge:

Employ formal accessibility quality assurance methods.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Mountain Lake Lodge is fully conformant with WCAG 2.2 Level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.

Feedback

We welcome your feedback on the accessibility of Mountain Lake Lodge. Please let us know if you encounter accessibility barriers on Mountain Lake Lodge:

Phone: 540-626-7121
Business Address: 115 Hotel Cir, Pembroke, Virginia 24136

Compatibility with browsers and assistive technology

Mountain Lake Lodge is designed to be compatible with the following assistive technologies:

Firefox – view additional accessibility features here
Chrome – view additional Google accessibility features here
Internet Explorer – view additional ease of access options here
Microsoft Edge – view additional accessibility features here
Safari – view Apple accessibility features here

Mountain Lake Lodge is not compatible with:

Older web browsers: Content may not function correctly on older versions of web browsers that lack support for modern web standards, HTML5 features, or CSS3 properties. Examples: Internet Explorer 6-8, and versions of Firefox, Safari, or Chrome no longer supported by the creators (typically up to two previous versions).
Non-standard browser configurations: Uncommon browser configurations, such as highly customized settings, extensions, or experimental features, may conflict with certain web content or accessibility tools.

Technical specifications

Accessibility of Mountain Lake Lodge relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

HTML
CSS
JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of Mountain Lake Lodge, there may be some limitations based on third party entities that are providing data into the site. Please contact us if you observe an issue.

Assessment approach

This website was assessed for accessibility by the following approaches:

Self-evaluation at site launch
External evaluation: a recurring automated check via API providing tests for WCAG 2.2 specifications. Ongoing testing was conducted on: 10/01/2024; 09/10/2024

Date

This statement was created on 9 February 2024 using the W3C Accessibility Statement Generator Tool.