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Frequently Asked Questions

Meetings FAQ

  • Answer: Events at Mountain Lake Lodge require a $500 non-refundable deposit along with a signed contract to reserve an event space. The deposit will go towards the final balance for the event cost and the remaining balance is due 30 days prior to the event date.
  • Answer: An event rental includes tables, chairs, linen, and places settings provided and set up byMountain Lake Lodge staff. An event rental also includes the ability to customize the layout of the event space and an Event Manager to assist with planning every detail of the event.
  • Answer:

    Yes. A minimum is the amount required to be spent on food and beverage in addition to the cost of the rental of the venue, taxes, and gratuity. Food and Beverage Minimums vary based on the event space and day of the week that the event is held.

  • Answer:

    Yes, there is a 24% Service Charge on all Food & Beverage, 20% on Recreation/Team Building, and Virginia state sales tax is 5.3% (these numbers are subject to change). If the group is tax exempt, appropriate documentation is required prior to signing a contract.

  • Answer:

    Event spaces are rented in four hour increments. Any time not used in the space may not be carried over to another date. All events must conclude by 11:00pm.

  • Answer: Event Rentals or Event Space Food and Beverage Minimums automatically reserve an indoor event space that can be used if inclement weather occurs.
  • Answer: Mountain Lake Lodge reserves the right to provide all food and beverage in private event spaces. No food service may be provided by any other caterer, or food service provider, and it may not be provided personally by the client. Outside beverage is also strictly prohibited. Exceptions may include specialty items (i.e. Cake or beverage with a sentimental value) pre-approved by the General Manager on a case by case basis.
  • Answer: The event will be reserved and a contract will be written by the Vice President of Sales, Lyndsi Hale. The Event Coordinator, Aleta Luther, will assist throughout the event planning process.
  • Answer: Event details (menu, layout, guaranteed attendance numbers, etc.) must be finalized and confirmed with the Event Manager thirty (30) days prior to the event date to guarantee availability due to high degree of seasonality in many selections.
  • Answer: The Event Manager must be notified of the exact number of guests attending a function at least 30 days prior to the event date. This will be considered a guarantee and may not decrease. Additional guests above the guarantee may be added until two (2) weeks prior to the event date.
  • Answer: A Pre-Conference “Pre-Con” meeting will be scheduled with the Event Manager the day before the event. This meeting will be the last opportunity to review the details of the event.
  • Answer: Yes, Mountain Lake Lodge does offer basic audiovisual equipment and set up in the event spaces. Contact the Event Manger for a list of available equipment and associated fees.
  • Answer: Yes, room blocks of 10 or more units receive a 10% discount property wide. The block is held until 90 days prior to the event and the individual signing the lodging agreement is held liable for half of the block, in the event that the rooms are not reserved. If reserving a block of rooms for family or guests, please notify the Vice President of Sales, Lyndsi Hale, and she will be happy to provide availability and rates.
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