A: At our Pembroke, VA hotel, the safety of guests and employees is always our top priority. Our housekeeping department and staff are following the guidelines provided by the CDC and the American Hotel Lodging Association, outlined in a new program called Safe Stay.
A: Mountain Lake Lodge has a longstanding commitment to cleanliness and safety, and our staff is following enhanced internal cleaning practices. By behaving responsibly, you can help us in our effort to fight the spread of COVID-19. Please wear a mask whenever possible, maintain social distance from our employees and other guests, and remember to wash your hands frequently.
A: At Mountain Lake Lodge, your convenience always comes first. We are taking all necessary steps to enable travel flexibility in these uncertain times. To check, cancel, or reschedule your reservation, please feel free to get in touch with us.